I lead teams to find opportunity, identify problems, generate ideas, design solutions.

 

Companies engage me to
  • Create business AND user value
  • Foster collaborative ideation
  • Bring UCD & Design Thinking methodologies to zero in on areas of opportunity and solutions
  • Guide & deliver UX design within strategic requirements
  • Steer complex design projects through release and optimization
  • Steward UX/UI/IxD design to enhance usability and effectiveness
  • Extend products to new contexts
  • Create useful, usable and engaging design solutions

 
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WORK

Project experience in creating products & services. Work has included:

  • PaaP, SaaS, Mobile, Desktop

  • Data analytics & scenario forecasting tools

  • Freemium & Ad-based revenue models

  • Cross-platform UXs

  • E-commerce

  • Consumer & business products

  • Products for two-sided businesses, B2B+B2C

  • Design systems, guidelines and frameworks

  • Experiential marcom

 
 

ASPECTS OF PRODUCT DESIGN

 

Discovering Opportunity 

  • Know the user; know the subject landscape
  • Understand users, their goals, the way they think
  • Identify patterns/gaps/obstacles as opportunity
  • Collaborative ideation to explore solutions
  • Evaluate, prototype, test
  • Keep learning and iterate
 

Knowledge of context and users, ideating with these insights plus evaluating and validating by testing, brings proven advantage. Top companies know that investing in Design brings businesss advantage.

 

Strategizing to achieve goals

  • UX Funnel Matrix or user journey mapping
  • MVPs to learn quickly
  • UX/Ix/UI Design for Agile sprint-based development informed with user feedback & testing
  • Measure KPIs, observe other data, bring learning to next steps
 

Approach defines process defines outcome.  The right approach will influence speed towards success.

 

Employing best practices of design

  • Wireframes, taskflows, prototypes
  • Reusable layouts & components
  • Responsive UIs
  • Cross-platform UXs
  • Guidelines, conventions & systems
 

UX/Ix/UI design efficiently done within the parameters of the project. Aiming for usability with the right amount of simplicity for your users.

Growing & optimizing a product

  • Coordinate UX with integrated marketing
  • Prioritize funnels to conversion/KPIs
  • Continue testing
  • Build dialogue with users via support & feedback
  • Support experimentation & A/B testing
 

The “build and let them come” approach will most likely result in poor performance. Reach out to customers and guide them into the product, continue that relationship.

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PROJECT CLIENTS INCLUDE

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Questions?

Find me on LinkedIn

 
 
 
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